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To have a successful order, remember these steps.

If your process has been like this, your order was probably successful.

1

Payment

Enter your bank details correctly and make the payment following the system's instructions. (At this point you will not be charged, we only make an authorization to pay or freeze funds).

2

Verification

The system will ask you for some information to verify that you are the legitimate owner of the card you used. Send all the information that the system asks you, following its instructions.
Remember that we are a decentralized exchange so your information will be removed from our servers after your order is processed.

3

Checking

When you send all the information, our system will verify it automatically. If you have done the previous steps correctly, you will receive an email from our system providing you with your transaction code so that you can check the status of your order.

4

Cryptocurrencies in your wallet

If you have done all the steps correctly, in a few minutes you will receive your cryptocurrencies at the address that you indicated in the previous steps.

5

Congratulations

You can now enjoy your cryptocurrencies!

Have you not received any code in your email? Don't worry, you just have to try to do the order again and remember to complete the verification process as you see in the video. Your order will ONLY be successful if you complete the verification.

 

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